Lancaster, TX
Family Medicine • Lancaster, TX
Ratings by platform
- Urgent Care TX - Lancaster: 4.6/5 stars (477 reviews)
- Texas Specialty Clinic: 4.9/5 stars (601 reviews)
- Centenary Family and Urgent Care: 5.0/5 stars (208 reviews)
- Windsor Gardens: 4.1/5 stars (115 reviews)
- Crescent Medical Center Lancaster: 4.5/5 stars (Average) (753 reviews)
What patients say
Patients praise
- Friendly, professional, and efficient medical staff
- Personalized and compassionate care from specific providers, notably Dr. Tenecia Jones
- Clear and thorough explanations of diagnoses and treatment plans
- Welcoming and comfortable facility atmospheres
- Prompt appointment times and efficient intake processes reported by many patients
Common complaints
- Communication difficulties with office staff and management
- Reports of understaffing and delayed responsiveness at skilled nursing facilities
- Complaints regarding facility cleanliness and maintenance
- Perceived lack of compassion or thoroughness in some practitioner-patient interactions
- Disappointment with administrative follow-through for record transfers or procedure scheduling
In patients' words
"Staff is great and Dr Jones is just awesome"
— Texas Specialty Clinic patient review"I can not believe how hard it has been to deal with this office. The communication has been limited, and now trying to get in touch with their office to have some records sent to a specialist is going nowhere."
— Texas Specialty Clinic patient complaint"The facility is completely unorganized and unsafe, often short-staffed, rarely answers call lights, and leaves doors shut all night, making emergencies hard to monitor."
— Windsor Gardens patient review"Dr Griffin is the best doctor I’ve ever had hands down she is thorough & values her patients and takes time to understand the concerns at hand."
— Centenary Family and Urgent Care patient reviewMore clinics in Lancaster
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