Family Medicine at Lancaster Medical Offices - Kaiser Permanente
Family Medicine • Lancaster, CA
Ratings by platform
- Yelp/Apple Maps: 2.7 / 5 (134-140 reviews)
- WebMD (Dr. Peter Choi specific): 5.0 / 5 (16 ratings)
What patients say
Patients praise
- Patients appreciate the convenience of having lab and other specialties in one location
- Healthcare providers are often described as professional, thorough, and communicative regarding treatments
- Staff are frequently noted for being courteous and attentive during appointments
- Efficient urgent care service reported by many visitors
Common complaints
- Challenges with scheduling and rescheduling appointments
- Difficulties reaching staff by phone, especially on weekends
- Long wait times for appointments and at the facility
- Rudeness or lack of professionalism from some front-desk or administrative staff
In patients' words
"It's convenient that the lab and other specialties are located here, too."
— Yelp review"This is the absolute worst experience we have ever had. Many bad experiences with Kaiser but this was by far the worst!"
— Apple Maps/Yelp reviewMore clinics in Lancaster
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