Emergency & Urgent Care - Lancaster - Fairfield Medical Center
Emergency Medicine • Lancaster, OH
Ratings by platform
- MedicalRecords.com: 3.2 out of 5 stars (116 reviews)
- Google Reviews via PayerPrice/Birdeye: 2.9 out of 5 stars (329 reviews (Google))
What patients say
Patients praise
- Knowledgeable, kind, and compassionate medical staff and nurses
- Efficient intake and care in specific emergency instances
- Clean facilities and effective communication from some doctors and nurses
Common complaints
- Long wait times for care and discharge
- Concerns regarding billing practices and lack of flexibility in payment plans
- Perceived lack of responsiveness from staff when assistance is requested
- Frustration with communication during critical care decision-making
In patients' words
"I had my first baby here 2 months ago and I wish there were more stars to give. Every single nurse, whether they were new or not, was on top of everything and we’re so kind and so knowledgeable."
— MedicalRecords.com review"The billing department is a joke they are not willing to help all they do is offer a payment plan... they would rather wait two years to receive money then go ahead and give u the discount after 7days."
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