Lancaster Behavioral Health Hospital
Behavioral Health • Lancaster, PA
Ratings by platform
- Vivian Health: 4.0/5 (4 reviews) (4 reviews)
- Nursa (clinician shift reviews): 3.00 (151 reviews)
- Glassdoor (employee reviews): 2.7/5 (34 reviews) (34 company reviews)
- US News patient experience ratings: Not specified in results (Not specified in results)
What patients say
Patients praise
- Some patient-review sources show relatively high overall ratings (e.g., 4.0/5 on Vivian).
Common complaints
- Complaints and investigations have led to citations/incidents at the hospital.
- Some summarized patient-experience items indicate problems (e.g., sometimes communication and discharge/discussion shortcomings).
- Non-patient review sources (clinician/employee) show lower ratings (Nursa 3.00; Glassdoor 2.7/5).
In patients' words
"“Management puts nurses in unsafe assignments then ‘punishes’ them when they speak up about it.”"
— Vivian Health (review excerpt)"“Lancaster Behavioral Health Hospital was cited for two incidents… after investigations prompted by complaints.”"
— LancasterOnline"Patients who reported that they “would probably not or definitely not recommend the hospital.”"
— HealthCare4PPL (CMS-based patient experience summary)More clinics in Lancaster
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