Lancaster Addiction Treatment Center - BrightView Health
Addiction Treatment • Lancaster, OH
Ratings by platform
- Recovery.com: 4.1/5 stars (61 reviews)
- Drehabs.com: 3.9/5 stars (29+ reviews)
What patients say
Patients praise
- professional and helpful environment for many patients
- frequent praise for specific counselors and doctors (e.g., Dr. Cox)
- efficient, fast appointment processes if scheduled correctly
- supportive of recovery journeys and long-term sobriety
Common complaints
- reports of rude or dismissive staff and medical providers
- concerns about facility cleanliness and environment in waiting areas
- some patients felt lied to or experienced poor communication regarding administrative issues
- mixed feedback on medical care quality depending on the specific provider
In patients' words
"This company has saved my life but at the same time I have found myself being lied to by the faculty and mainly by the nurse at the front desk."
— Drehabs.com reviewer"Being an addict isn't easy, or graceful by any means. Bright View's staff and providers are understanding and patient."
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