
Lamar, MO
Pharmacy • Lamar, MO
Ratings by platform
- CMS HCAHPS (Centers for Medicare & Medicaid Services): 5 out of 5 stars (overall patient satisfaction rating) (101 patient surveys)
- Birdeye (Emergency Room specific): 1 out of 5 stars (1 review)
What patients say
Patients praise
- high rates of patient satisfaction with nurse and doctor communication
- positive feedback regarding cleanliness and quiet environments
- favorable comments on medical staff knowledge and bedside manner for specific providers
- strong willingness to recommend the hospital facility by many patients
Common complaints
- reports of poor customer service and communication at clinic facilities
- individual negative experiences in the emergency room regarding staff demeanor and perceived profiling
- concerns about administrative processes and service accessibility
In patients' words
"Cox Barton County Hospital has a 5-star overall patient satisfaction rating... 83% of patients would definitely recommend this hospital."
— Momentary Labs (CMS HCAHPS Data)"Visited the ER and Dr. Clinton R Loy saw us and honestly was very unwelcoming from the moment we walked back to the ER and was profiling due to our appearance... Left feeling very uncomfortable and upset."
— Birdeye Review"Although I really like Dr. Hinds, I will say that I’m not always met with friendly, helpful customer service at this business and it’s a little disappointing the poor communication that I receive."
— LocalityBiz ReviewMore clinics in Lamar
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Patients praise: High overall hospital patient satisfaction rating (5 stars) · Commendable nurse and doctor communication at the facility level.
Cox Barton County Hospital
Patients praise: Excellent nurse communication · Effective doctor communication.
Cox Barton County Hospital - CoxHealth
Patients praise: high patient satisfaction (5-star CMS rating) · effective nurse and doctor communication.
Cox Barton County Hospital Radiology - CoxHealth
Patients praise: Strong nurse and physician communication · High patient satisfaction and willingness to recommend the hospital.
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