MultiCare Urology of Tacoma
Urology • Lakewood, WA
What patients say
Patients praise
- Providers are frequently described as caring, knowledgeable, professional, and respectful
- Patients appreciate clear explanations and direct, down-to-earth communication styles
- Some patients report positive experiences with surgical outcomes and effective treatment planning
- Attentive and kind support staff and nurses are noted by some patients
Common complaints
- Difficulty scheduling appointments and long wait times
- Communication issues between office staff and patients regarding lab results, referrals, and post-operative follow-up
- Perception of being treated as just one of many patients rather than receiving personalized care
In patients' words
"Horrible! I had a surgery done. Couple days later, had some large bruising and continued pain. Tried contacting office multiple times over a 2 day span to try and get answers... I'll be going into urgent care because I can't get any help from the office that performed my surgery."
— Patient review on LocalityBiz"Dr. Tsai is amazing. He listens, is very knowledgeable and caring."
— Patient review on Healthgrades"Dr. Bak is completely down to earth and honest. He communicates well. An added bonus, of the four biopsies I have had, this was the least painful."
— Patient review on HealthgradesMore clinics in Lakewood
Franciscan Urology Associates
Patients praise: Thorough and informative explanations · Excellent listening skills and bedside manner.
Dental Health Associates
Patients praise: friendly and professional staff · painless or low-pain experiences for sensitive procedures.
PNW Dermatology
Patients praise: Professional, knowledgeable, and caring medical providers · Friendly, helpful, and welcoming administrative and medical staff.
Rocky Mountain Gastroenterology
Patients praise: Compassionate, professional, and friendly staff and providers · Clinicians who listen effectively and explain procedures thoroughly.
Vuthy Leng, MD
Patients praise: compassionate and caring approach · professional and relaxed atmosphere.
Taiil (Ted) Song, DO
Patients praise: attentive and receptive to patient conditions · compassionate, professional, and courteous demeanor.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urology clinics, or filter by state and specialty to compare patient ratings.