Lakewood Location - Puget Sound Orthopaedics
Orthopedics • Lakewood, WA
Ratings by platform
- Yahoo Local: 3.0 out of 5 stars (based on 44 reviews) (44)
- Facebook: 86% recommend (89)
What patients say
Patients praise
- Many patients praise the medical expertise and professionalism of specific doctors and physician assistants
- Clean and modern office facilities
- Easy parking availability
- Efficient check-in process for some patients
Common complaints
- Difficulties with phone communication (not answering, not returning calls)
- Disorganized office staff and scheduling errors
- Long wait times for appointments or during office visits
- Occasional reports of unprofessional or hostile staff interactions
In patients' words
"Dr. Gray is an amazing surgeon. He specializes in hips and knees and is extremely knowledgeable when it comes to these types of surgeries."
— Yahoo Local Review"They do not take phone calls, they do not return phone calls, the young man at reception desk is RUDE. Their office staff doesnt have a clue."
— Yahoo Local Review"My doctor moved to this office January 1st. What a nightmare. Love my doctor but the office staff are so disorganized. Phone system is a nightmare."
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