Lakewood Medical Center
OB-GYN • Lakewood, WA
Ratings by platform
- Momentary Labs / CMS HCAHPS: 3/5 (466 reviews)
- MedicalRecords.com: 3.3/5 (148 reviews)
What patients say
Patients praise
- Some patients report friendly and caring nursing staff in certain departments, such as maternity
- Efficient and positive experiences with specific outpatient services like MRI and dental care
- Willingness of staff to work with patients on billing and payment issues
- Majority of patients (approx. 64-87% depending on the metric) indicate they would recommend the facility
Common complaints
- Long wait times, particularly in the emergency room
- Concerns regarding staff responsiveness and accessibility to help when needed
- Dissatisfaction with communication from doctors and nurses
- Specific complaints regarding maternity and labor care, including perceived lack of empathy and trust issues
- Issues with appointment scheduling and long wait times for scheduled care
In patients' words
"ER is a complete joke. We were referred here by an urgent care clinic on a Saturday. We waited over 7 hours to do a VIRTUAL visit because one of the Doctors had called in."
— LocalityBiz review"I had all three of my children here and the nurses that work in maternity care were always so friendly and caring."
— MedicalRecords.com review"They did not listen to me during my active labor about my pain because I was not dilating. I think I was there less than 4 hours... I do not recommend coming here to give birth."
— LocalityBiz reviewMore clinics in Lakewood
Dental Health Associates
Patients praise: friendly and professional staff · painless or low-pain experiences for sensitive procedures.
PNW Dermatology
Patients praise: Professional, knowledgeable, and caring medical providers · Friendly, helpful, and welcoming administrative and medical staff.
Rocky Mountain Gastroenterology
Patients praise: Compassionate, professional, and friendly staff and providers · Clinicians who listen effectively and explain procedures thoroughly.
Vuthy Leng, MD
Patients praise: compassionate and caring approach · professional and relaxed atmosphere.
Taiil (Ted) Song, DO
Patients praise: attentive and receptive to patient conditions · compassionate, professional, and courteous demeanor.
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