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Gentle Dental

Dentistry • Lakewood, WA

★★★★☆4.3/5344 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.3/5 (344 reviews)
  • Facebook: 76% recommend (24 reviews)
  • Dental.page (155 reviews)

What patients say

Patients praise

  • Flexible appointment scheduling
  • Professional and attentive clinical staff in some instances
  • Clear communication about charges prior to treatment for some patients

Common complaints

  • Rude or unprofessional front desk staff
  • Billing issues and insurance submission errors
  • Last-minute appointment cancellations
  • Dissatisfaction with orthodontic treatment outcomes and lack of continuity
  • Reports of painful procedures or feeling dismissed regarding dental anxiety

In patients' words

"The front desk lady is super rude and unfriendly! I will not be going back. Her tone and what she was saying was so unprofessional!"

— Yelp

"I hadn’t been to the dentist in over ten years. I was really nervous... everyone was so kind. The dentist didn’t give me a hard time... They approved all charges before they did the treatments."

— Unilocal

"terrible place to get braces.they don’t care what their patients think of their own teeth... they drag you on for months and months with no improvement wasting your time and money."

— Unilocal

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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