
Pulse Heart Institute
Cardiology • Lakewood, WA
Ratings by platform
- Birdeye/Google: 2.9/5 (112 reviews)
What patients say
Patients praise
- Compassionate and caring physicians
- Clear explanations of medical conditions and treatments
- Professional and friendly staff interactions
- Effective involvement of patients in decision-making processes
- High patient satisfaction with individual provider care
Common complaints
- Difficulty with telephone communication and returning messages
- Long wait times for appointments
- Frustrating administrative processes or scheduling experiences
In patients' words
"I haven't been happy with my care here since day one... The receptionist was rude and told me that's not how it works. I need to call them and they are 4 weeks out."
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