RWJBarnabas Health
Behavioral Health • Lakewood, NJ
Ratings by platform
- Birdeye (aggregating Google reviews): 2.5/5 (163 reviews)
- Yelp: 2.3/5 (1,293 reviews)
What patients say
Patients praise
- some staff, such as nurses and front desk personnel, are described as compassionate and caring
- specific outpatient programs, like Stepping Stones, received high praise for effectiveness and saving lives
- appreciation for professional and kind treatment from specific medical providers
Common complaints
- concerns regarding patient safety and lack of security in inpatient settings
- dissatisfaction with medication management and communication
- complaints about long wait times and poor administrative communication
In patients' words
"The staff and nurses are very caring and compassionate. Jenn, Khadija, and Lindsay were wonderful."
— Birdeye/Google Review"There is zero security and no one is going to help you from another patient. Zero stars and needs to be investigated."
— Birdeye/Google Review"Honestly the best and most helpful program I have been to and I learned so much and I am able to be happy for the first time in a long time."
— Patient testimonial for Stepping Stones programMore clinics in Lakewood
CHEMED Health Center
Patients praise: Convenient 'Fast Track' urgent care services with extended hours · Comprehensive integrated services (medical, dental, pharmacy, behavioral health) in one location.
Clare L Coda, MD
Patients praise: Compassionate and attentive bedside manner · Clear explanations of medical conditions and care plans.
Glenn Aufseeser, DPM
Patients praise: Very high patient ratings and excellent overall experience scores · Friendly staff/office environment and ease of booking appointments.
Shore Outpatient Surgicenter
Patients praise: High physician professionalism and clinical competence · Compassionate, friendly, and supportive nursing and support staff.
Friendly Urgent Care
Patients praise: Generally short wait times and efficient service · Friendly, professional, and compassionate staff and medical providers.
Shore Outpatient Surgicenter
Patients praise: praise for attentive and listening care providers · professional and courteous staff interactions.
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