Behavioral Health Services | RWJBarnabas Health NJ
Behavioral Health • Lakewood, NJ
Ratings by platform
- Birdeye (aggregating Google reviews): 2.5/5 stars (163 reviews)
- Yelp: 2.3/5 stars (1,293 total reviews for RWJBarnabas Health system)
What patients say
Patients praise
- some staff, such as nurses and front desk personnel, are described as compassionate and caring
- specific outpatient programs, like Stepping Stones, received high praise for effectiveness and saving lives
- appreciation for professional and kind treatment from specific medical providers
Common complaints
- allegations of neglect and lack of empathy by staff
- concerns regarding patient safety and lack of security in inpatient settings
- dissatisfaction with medication management and communication
- complaints about long wait times and poor administrative communication
In patients' words
"The staff and nurses are very caring and compassionate. Jenn, Khadija, and Lindsay were wonderful."
— Birdeye/Google Review"There is zero security and no one is going to help you from another patient. Zero stars and needs to be investigated."
— Birdeye/Google Review"Honestly the best and most helpful program I have been to and I learned so much and I am able to be happy for the first time in a long time."
— Patient testimonial for Stepping Stones programMore clinics in Lakewood
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