Allergy and Asthma Specialty Service, P.S.
Allergy and Immunology • Lakewood, WA
Ratings by platform
- Yelp, MapQuest, and Unilocal: 4.4/5 (11 reviews)
What patients say
Patients praise
- Physicians, particularly Dr. Song, described as knowledgeable, patient, and attentive
- Friendly and professional nursing staff during appointments
- Effective medical care and treatment plans
- Clean and well-maintained facilities
Common complaints
- Difficulties with administrative tasks such as records requests
- Frustrating experiences with customer service and phone accessibility
- Issues with redundant paperwork requirements
In patients' words
"Dr. T Ted Song, I would recommend him to anyone that is looking for a doctor that cares to get to the root cause of your allergies. He was very patient, he listened and answered all of my questions."
— Yelp/Unilocal reviewer"Customer service, however, is lacking. In just one year I was required to fill out a (supposedly annual) Patient Contact Information Update form FOUR separate times... I have made multiple records requests in writing and over the phone with no follow-through."
— Unilocal reviewerMore clinics in Lakewood
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