Primary Care: Family Medicine and ... - Lakeland Regional Health
Family Medicine • Lakeland, FL
Ratings by platform
- Various platforms including WeightLossClinic.care, Birdeye, and Healthgrades.: 3.4/5 (1,300 reviews)
What patients say
Patients praise
- Some patients report friendly and efficient staff interactions
- Specific providers are praised for being knowledgeable, helpful, and reassuring
- Satisfactory experiences with quick service at certain urgent care locations
- Successful medical procedures and effective clinical care for some patients
Common complaints
- Unprofessional or rude front desk and administrative staff
- Difficulty scheduling appointments and long wait times
- Issues with communication, including poor patient follow-up and unclear procedures
- Dissatisfaction with provider quality, diagnosis accuracy, and treatment plans
- Frustration over being dismissed or discharged by clinics following patient complaints
In patients' words
"Staffing is very rude does not matter what department you call seems like they’re not happy assisting and always transferring calls to another person avoiding answer."
— Patient review for Grasslands Campus Family Medicine on LocalityBiz"Very friendly staff, got me in and out as fast as possible. Dr. Sandoval was amazing. Diagnosed my issue after some testing. Can't say enough good things about this experience."
— Patient review for Lake Miriam Family Medicine on LocalityBiz"WOULD NOT RECOMMEND THEM. POOR DOCTORS. WAIT LONG. ... IF YOU SPEAK UP THE DOOR WILL NO LONGER OPEN. YOU WILL NOT BE ABLE TO GO THERE."
— Patient review for Kathleen Campus on HealthgradesMore clinics in Lakeland
Freedom Family Practice
Patients praise: professional and welcoming staff · providers who listen and take time with patients.
Watson Clinic
Patients praise: Physicians are frequently described as thorough, knowledgeable, and caring · Many patients appreciate doctors who take time to listen and explain treatments clearly.
Zishan Hashmi, MD
Patients praise: Interventional pain management program available with specialists like Dr. Hashmi · General patient satisfaction scores for pain control are relatively high (68% report pain "Always" well controlled).
North County Dermatology Clinic, PA
Patients praise: Friendly, courteous staff and helpful administration · Convenient location and short wait times.
Agnini Family Dental
Patients praise: Friendly and professional staff · High quality of dental work and clinical care reported by many patients.
TrueMedSpa
Patients praise: friendly, welcoming, and knowledgeable staff · professional and skilled service providers.
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