Infusion Services | RWJBarnabas Health Infusion Pharmacy
Home Infusion Agency • Lakehurst, NJ
Ratings by platform
- Birdeye (Aggregate of Google and Birdeye reviews): 3.0 out of 5 stars (34 reviews)
- Yelp: 2.3 out of 5 stars (System-wide) (~1294 reviews)
What patients say
Patients praise
- Some patients appreciate the reliability of medication delivery and refill reminders.
- Staff described by some patients as courteous, knowledgeable, and caring.
- The Specialty Pharmacy division has received national recognition for patient satisfaction metrics.
Common complaints
- General dissatisfaction reported across the broader RWJBarnabas Health system regarding customer service, communication, and billing practices.
- Specific complaints regarding billing issues, difficulty resolving patient concerns, and unprofessional staff behavior at various facilities.
In patients' words
"Qualitas is terrific. They call me lock clockwork every month to remind me that a refill is due and they always delivery my prescription on the promised date. Staff is courteous and knowledgable."
— Birdeye review for RWJBarnabas Health Infusion & Specialty Pharmacy"I may not have been the easiest customer but these guys are amazing every one on staff goes above and beyond... even at 2 in the morning when you call the emergency line these people are angels"
— Loc8NearMe review for RWJBarnabas Health Infusion & Specialty PharmacyMore clinics in Lakehurst
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