Lake Wales - Central Florida Health Care
Urgent Care • Lake Wales, FL
Ratings by platform
- Birdeye: 4.3 out of 5 stars (181 reviews (aggregate for network))
- Better Business Bureau (BBB): Not accredited; failure to respond to complaints cited
What patients say
Patients praise
- General positive average rating across broad review platforms suggesting some satisfied patient experiences
Common complaints
- Difficulties with administrative tasks such as medical record transfers and appointment scheduling
- Reports of long wait times and unresponsive staff at reception desks
- Perceived lack of attentiveness or care from some providers
- Complaints regarding professional communication and office procedures
In patients' words
"This place is the worst, when you walk in there are 5 people sitting at the reception desk, yet no one asks if they can help you."
— Birdeye Review"I am a patient of central health care and the only thing central health care cares about is getting money from the patients health insurance not helping people at all."
— BBB ComplaintMore clinics in Lake Wales
Formerly Lake Wales Medical Center - AdventHealth
Patients praise: Reports of kind, respectful, and compassionate nursing and physician care · Timely and professional medical attention in certain departments.
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