Royal Palm Orthopedic Sports and Spine Institute
Orthopedics • Lake Wales, FL
Ratings by platform
- Yelp: 1.8/5 (5 reviews)
- Z1BIZ: 3.2/5
What patients say
Common complaints
- Unprofessional, untrained, and disorganized office staff
- Frequent appointment cancellations and long rescheduling delays
- Poor communication and lack of office management
- Long wait times and impersonal medical examinations
- Reports of workplace drama and lack of structure (from employee perspectives)
In patients' words
"Office staff is unprofessional, untrained, unorganized, and in need of help."
— Yelp/MapQuest reviews"I had 2 appts in 1 month they were both cancelled to be rescheduled months later ...I can't stand or walk more than 3 mins from a bad fall."
— Yelp/MapQuest reviewsMore clinics in Lake Wales
AdventHealth Lake Wales
Patients praise: Knowledgeable and skillful surgeons · Successful outcomes for surgeries such as joint replacements and fracture repairs.
IMA of Lake Wales
Patients praise: physicians described as compassionate, knowledgeable, and thorough · staff noted as friendly, accommodating, and professional.
AdventHealth Medical Group Urology at Lake Wales
Patients praise: Professional and caring medical staff · Effective treatment and surgery results.
Central Florida Urology Institute
Patients praise: Doctors perceived as attentive and professional · Patients report good communication (explaining diagnoses/questions).
Central Florida Pediatric Associates
Patients praise: friendly and professional staff · thorough examinations.
Winter Haven Obstetrics & Gynecology
Patients praise: High levels of patient satisfaction with clinical care, particularly regarding Dr. James Booker and other staff members · Positive experiences with bedside manner and surgical outcomes.
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