Primary Care - Formerly Lake Wales Medical Center - Advent Health
Internal Medicine • Lake Wales, FL
Ratings by platform
- Promallu/Aggregated: 3/5 stars (CMS/aggregated) (1,069 reviews (aggregated))
- Healthgrades: 65% (recommendation rate) (Based on HCAHPS data)
- Yelp: Varies (low in individual social reviews) (14 reviews)
What patients say
Patients praise
- Staff often described as kind, professional, and respectful
- Positive experiences with specific physicians, especially in primary care settings
- High ratings for elective outpatient surgery experiences in specific domains
- Efficient intake and diagnostic processes reported by some patients
Common complaints
- Reports of rude or unconcerned staff in specific instances
- Complaints regarding long wait times or poor responsiveness
- Experiences of dissatisfaction with medical diagnosis or care quality
- Issues with discharge processes or care transitions
In patients' words
"From start to finish, everyone stayed consistently in contact with me and treated my dad with so much kindness, love and respect."
— Promallu Review"This is by far the worse Hospital Ive ever seen..."
— Yelp Review"Went in to the ER reception and was seated with a receptionist within 5 minutes, she was very professional and filled out all the paperwork on the computer... would highly recommend this ER."
— Medicals-health ReviewMore clinics in Lake Wales
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