Primary Care - Formerly Lake Wales Medical Center - Advent Health
Family Medicine • Lake Wales, FL
Ratings by platform
- Promallu (aggregated): 3.9/5 (based on 1,069 reviews) (1,069)
- Healthgrades: 65% patient recommendation rate
- MedicareList/CMS HCAHPS: 52% willingness to recommend
What patients say
Patients praise
- Appreciation for specific physicians and their bedside manner
- Staff described as kind, professional, or helpful in some instances
- Positive experiences with efficient care for some patients
- Successful outcomes and respectful treatment reported by some families
Common complaints
- Concerns regarding responsiveness and communication from staff
- Negative experiences with ER care and bedside manner
- Reports of long wait times or rushed encounters
- Lower than national average in some patient experience metrics like willingness to recommend
In patients' words
"From start to finish, everyone stayed consistently in contact with me and treated my dad with so much kindness, love and respect."
— Promallu review"I was informed I was cramping and charged $3,000. After leaving unsatisfied in intense pain I went to Heart of Florida to learn I had two broken ribs."
— Medicals-Health user reviewMore clinics in Lake Wales
Lake Wales - Optum - WellMed
Patients praise: Some providers described as friendly, knowledgeable, and attentive · Ease of communication with specific individual doctors reported by some patients.
Medicare Primary Care Clinic in Lake Wales, FL 33853
Patients praise: physicians described as compassionate, knowledgeable, and thorough · staff noted as friendly, accommodating, and professional.
AdventHealth Medical Group Urology at Lake Wales
Patients praise: Professional and caring medical staff · Effective treatment and surgery results.
Urology Center Lake Wales FL
Patients praise: Doctors perceived as attentive and professional · Patients report good communication (explaining diagnoses/questions).
Pediatric Center in Central FL | Central Florida Pediatrics
Patients praise: friendly and professional staff · thorough examinations.
Winter Haven Obstetrics & Gynecology: OBGYN in Winter Haven, FL
Patients praise: High levels of patient satisfaction with clinical care, particularly regarding Dr. James Booker and other staff members · Positive experiences with bedside manner and surgical outcomes.
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