Lake Grove ENT - Lake Oswego - Providence Directory
ENT (Otolaryngology) • Lake Oswego, OR
Ratings by platform
- Birdeye: 4.8/5 (1,438)
- Apple Maps: 3.3/5 (38)
- Healthy Hearing: 4/5 (8)
What patients say
Patients praise
- Clean and spacious office environment
- Prompt service and low wait times for some patients
- Professional and helpful staff interactions reported by some patients
- Effective treatment and positive outcomes for surgical procedures
Common complaints
- Administrative and scheduling issues, including difficulty getting appointments and lack of communication
- Reports of rude or unprofessional staff interactions
- Concerns regarding short, rushed, or dismissive physician visits
- Negative experiences with care for geriatric patients
In patients' words
"I am rating based on how I felt when I left, which was deflated and dismissed. She may have been in a hurry, but I did take the effort to come in, fill out new paperwork and drive half an hour to the clinic, only to be treated like I was ordering a drink at a busy bar."
— LocalityBiz review"My elderly father was treated poorly at this clinic. The Dr. talked over him and ignored his conversation most of the time. This may be a great ENT but I do not recommend for geriatric patients."
— HealthyHearing review"The front desk staff was prompt and professional and Dr Furman didn't keep me waiting as many specialist do ..."
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