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Lake Grove ENT | Board Certified Otolaryngologist ...
ENT (Otolaryngology) • Lake Oswego, OR
Ratings by platform
- Birdeye: 4.8/5 (1,438)
- Apple Maps: 3.3/5 (38)
- Healthy Hearing: 4/5 (8)
What patients say
Patients praise
- Physicians (particularly Dr. Furman and Dr. Yang) praised for being knowledgeable, kind, thorough, and professional
- Patients feel well-cared for, respected, and listened to during their actual appointments
- Staff noted as helpful and responsive by some patients
- Successful outcomes for specific procedures or long-term care management
Common complaints
- Reports of rude, unprofessional, or dismissive staff and communication issues
- Complaints regarding long wait times for appointments or last-minute cancellations
- Concerns about bedside manner, specifically regarding interactions with elderly patients or feeling unheard
- Frustration with the scheduling or online booking process
In patients' words
"Dr. Furman always provides exceptional and personal care with kindness addressing all concerns. His team also went above and beyond..."
— LocalityBiz review"Very unprofessional... KATHY THE SCHEDULER took it upon herself to tell me they are booked 3 weeks out and i should just go back through my primary care doctor... She was very rude."
— Birdeye review"My elderly father was treated poorly at this clinic. The Dr. talked over him and ignored his conversation most of the time. This may be a great ENT but I do not recommend for geriatric patients."
— Healthy Hearing reviewMore clinics in Lake Oswego
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