MinuteClinic at CVS at 520 N. WESTERN AVE., LAKE FOREST, IL ...
Primary Care • Lake Forest, IL
Ratings by platform
- CVS official website: 4.6 out of 5 stars (102 ratings)
- CVS official website: 4.7 out of 5 stars (175 ratings (official site aggregate))
- BirdEye: 3.8 out of 5 stars (25 reviews)
What patients say
Patients praise
- Friendly and helpful pharmacy staff mentioned by some customers
- Professionalism and compassion noted by some patients in the clinic
- Convenience and ease of access for services like COVID tests or prescription pickups
- Personalized support from specific pharmacists
Common complaints
- Reports of perceived rude or unhelpful staff behavior
- Complaints regarding medical care efficacy or treatment dissatisfaction
- Frustration with administrative processes, such as double-booking or communication issues
- Negative experiences with pharmacy customer service phone interactions
In patients' words
"The nurse practitioner was amazing. compassion, empathy and a highly professional medical view."
— CVS official website"CVS minute clinic is a cash grab scam! Was not given proper medication for treatment. Still followed prescribed dose. Did not work as I told the NP Anna Marie C ..."
— Yahoo Local"I was surprised at how rude and unhelpful the evening manager was."
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