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Northwestern Medicine Pain Medicine Lake Forest

Pain MedicineLake Forest, IL

★★★★☆4.0/566 reviews across 1 platforms

Ratings by platform

  • WebMD Care (for Dr. Jay Hurh): 4 out of 5 (66 ratings)

What patients say

Patients praise

  • physicians described as compassionate, knowledgeable, and professional
  • positive outcomes from pain management procedures and injections
  • providers who are attentive, listen well, and explain procedures clearly
  • high comfort levels during procedures reported by some patients

Common complaints

  • concerns regarding limited or poor communication
  • long wait times for appointments and during visits
  • perceived lack of commitment to patient needs or feelings of being rushed
  • frustration with medication management policies versus procedure-based focus
  • negative interactions with office administrative staff

In patients' words

"Dr. Chang does an amazing job of managing my pain. Very knowledgeable and has made my life 100% better. Always listens, never rushes and explains everything clearly and involves me in decisions for care."

Northwestern Medicine official profile (Dr. David S. Chang)

"After being a patient for approx. 6 mos., Dr Hurht administered a nerve block and epidural for my chronic back pain. When these procedures did not work, they (Hurht & his PA) told me they couldn't help... it took his office 2 weeks to call me back after leaving multiple messages."

Vitals.com review (Dr. Jay Hurh)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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