Northwestern Medicine Mental Health Lake Forest Hospital
Mental Health • Lake Forest, IL
Ratings by platform
- Aggregate review sites (e.g., Birdeye, Momentary Labs): 2.7 to 3.0 out of 5 stars (varying by platform) (Approximately 530–565 reviews aggregated across platforms)
What patients say
Patients praise
- Some patients report wonderful experiences with specific doctors and nursing staff
- Majority of patients state they would recommend the hospital in standardized surveys
- Solid performance in care transitions and doctor communication metrics
Common complaints
- Perceived unresponsiveness or dismissive attitude of some staff/psychiatrists
- Long wait times for urgent or emergency care
- Concerns regarding staff professionalism and bedside manner in specific instances
- Difficulty accessing follow-up care or referrals
In patients' words
"Dr Georges is a horrible Psychiatrist. He ignores Neuropsych test results"
— LocalityBiz user review"I can not give a better rating when you have someone as unstable as that nurse working for you... It was all very embarrrassing."
— MedicalRecords.com user review"Knew the minute I met her that she didn't want a new patient and could really care less about me... These other great reviews are really baffling."
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