Dermatologist in Lake Forest, IL - The Skin Care Center
Dermatology • Lake Forest, IL
Ratings by platform
- Birdeye: 3.7 out of 5 stars (3 reviews (Mark A. Berk, MD location specific))
- Google (General Group): 4.8 out of 5 stars (469 reviews)
What patients say
Patients praise
- Professional and knowledgeable board-certified dermatologists
- Friendly and helpful front desk and assisting staff
- Clean and professional office environment
- Effective medical and cosmetic dermatology outcomes reported by some long-term patients
Common complaints
- Billing and payment policy complaints, including requirements for credit cards on file or deposits before appointments
- Reports of long wait times and double-booking issues
- Occasional dissatisfaction with communication, perceived lack of human touch in corporate-managed settings, and staff service quality
In patients' words
"They either want you to leave a credit card on file or $100 deposit before the Dr. would see you... They really need to rethink this policy. I have been in healthcare for 38 years, and would never think of doing this to my patients."
— Patient review via Birdeye"The team of board-certified dermatologists, including Dr. Berk, are known for their politeness, knowledge, and ability to make patients feel comfortable during visits."
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