Northwestern Medicine Mental Health Lake Forest Hospital
Behavioral Health • Lake Forest, IL
Ratings by platform
- Yelp: 2.4 out of 5 stars (48 reviews)
- RateMDs: 3.0 out of 5 stars (6 reviews)
- Healthgrades: 77% patient experience rating
What patients say
Patients praise
- Patients report being treated with dignity and respect
- Some patients praise the effectiveness of their treatment and recovery outcomes
- High percentage of patients willing to recommend the hospital to others
- Positive feedback on individual doctors being thorough and caring
Common complaints
- Reports of dismissive or arrogant provider bedside manner
- Concerns regarding responsiveness and wait times for staff assistance
- Mixed feedback on overall care competency
- Specific complaints regarding certain psychiatric provider interactions
In patients' words
"Dr Cohen is thorough and takes time to understand your needs and really listens to what you are experiencing. He is personable and helpful."
— Healthgrades review for Dr. Cohen"I have never encountered a doctor who was as arrogant and dismissive as this provider."
— Healthgrades review for Dr. Bernstein"As far as competency of medical service, from what I've gathered, Northwestern Medical Lake Forest Hospital is a little more mixed."
— Yelp user review for Northwestern Medicine Lake Forest HospitalMore clinics in Lake Forest
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