Lake City Laboratory, Inc. (Preferred) - Quest Diagnostics
Medical Laboratory Services • Lake City, FL
Ratings by platform
- ComplaintsBoard: 1.3/5 (Quest Diagnostics overall reputation) (492 complaints)
- Yelp: 2.0/5 (4 reviews)
- Birdeye (Lake City Laboratory): 4.1/5 (25 reviews)
What patients say
Patients praise
- Specific staff members can be compassionate and efficient
- Occasional reports of clean facilities and quick service
Common complaints
- Poor customer service and rude staff
- Long wait times
- Inability to address patient questions or concerns effectively
- General dissatisfaction with the diagnostic company's complaint resolution process
In patients' words
"There is only one person at this establishment thats worth anything, and its Audrey. Shes an incredible phlebotomist... I hate the place otherwise, if Audrey wasnt there I wouldnt go at all. TERRIBLE customer service. Absolutely abysmal."
— Medical Laboratory «Quest Diagnostics Lake City» review"Prepare to wait! If youre fasting, bring a sandwich or something with you so you dont fall into hypoglycemia on your way out."
— Medical Laboratory «Quest Diagnostics Lake City» reviewMore clinics in Lake City
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