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Urology Care in Lake Charles | Ochsner Health Center logo

Urology Care in Lake Charles | Ochsner Health Center

Urology • Lake Charles, LA

★★★★☆3.9/57 reviews across 2 platforms

Ratings by platform

  • Healthgrades (for Robert Conner, APRN): 3.7/5 (3 reviews)
  • WebMD (for Dr. Edward Rutland): 4.0/5 (4 reviews)

What patients say

Patients praise

  • appreciation for knowledgeable and thorough providers
  • praise for friendly and helpful nursing/support staff
  • satisfaction with efficient front-desk and waiting room processes
  • appreciation for clear communication and bedside manner from specific clinicians

Common complaints

  • reports of dismissive or rude bedside manner
  • frustrating experiences with administrative and scheduling processes
  • lack of responsiveness to patient concerns

In patients' words

"Mrs. Landry gave me great advice... she went over every detail of what is going on with my infection. I was given over the top care."

— Patient review regarding NP Brittany Landry

"If you're looking for rudeness, no compassion, and a non caring Dr., then Dr. Ewane is your dr."

— Patient review regarding Dr. Kenneth Ajah Ewane

"Excellent nurse practitioner who explained my situation so well and was patient in answering my questions."

— Patient review regarding Robert Conner, APRN

"Ive been trying to schedule a procedure 4 days now. No one in the office can do this. Im tired of calling in and getting no where!"

— Patient review regarding administrative experience

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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