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Memorial Rheumatology

Rheumatology • Lake Charles, LA

★★★★☆3.5/59 reviews across 2 platforms

Ratings by platform

  • Vitals: 3.5/5 (9 reviews)
  • Healthgrades

What patients say

Patients praise

  • Some patients report being pleased with the care and bedside manner of specific providers
  • Efficient call-back and request handling for some patients

Common complaints

  • Reports of long wait times
  • Concerns regarding dismissive bedside manner and poor communication
  • Difficulties with office staff, scheduling, and obtaining medical records

In patients' words

"Saw her once, that was enough. I waited for three hours to see her for five minutes. She dismissed all of my concerns..."

— Vitals review for Dr. Basra

"I saw Dr. Basra today and was very pleased with my appointment. She listened to my complaints and had great bedside manner."

— Vitals review for Dr. Basra

"My doctor referred me to Mendez and I waited over two weeks for a call for an appointment and never received it. I called and was told he denied me..."

— WebMD review for Dr. Mendez

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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