Imperial Calcasieu Human Services Authority
Mental Health • Lake Charles, LA
What patients say
Patients praise
- Compassionate, knowledgeable, and professional providers
- Providers who take time to listen and treat patients with empathy
- Welcoming and helpful front-office staff at many locations
- Positive outcomes in medication management and therapy sessions
Common complaints
- Clerical and administrative issues, including difficulty reaching staff by phone and scheduling appointments
- Reports of medication management challenges and abrupt changes in care
- Occasional negative experiences with communication or wait times
In patients' words
"Michelle and her staff are absolutely top notch. They are very professional yet you still feel like family. You are not a number they care very much about their patients."
— Healthgrades"She really took the time to listen. She never made me feel like she was in a hurry. She had a conversation with me and didn't just type on her computer while we talked."
— HealthgradesMore clinics in Lake Charles
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Top-Rated Doctors in Lake Charles for Primary Care
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