Imaging & Radiology Lake Charles | Diagnostic Services
Imaging and Diagnostic Radiology • Lake Charles, LA
Ratings by platform
- Open Air Mri of Lake Charles (Birdeye): 4.7/5 (35 reviews)
- Radiology Associates of Southwest Louisiana (Expected Healthcare): 1.6/5 (5 reviews)
- Radiology Associates of Southwest Louisiana (Birdeye): 3.0/5 (1 review)
- Christus Ochsner Southwest Imaging (Expected Healthcare): 4.4/5 (13 reviews)
- Christus Ochsner Southwest Imaging (BBB): BBB A+ (accredited) (N/A)
- Christus Ochsner Lake Area Hospital (Momentary Labs / HCAHPS-based): 4/5 overall star rating (133 completed patient surveys)
What patients say
Patients praise
- Kind, considerate, and professional staff at Open Air MRI
- Short/limited wait times reported at Open Air MRI
- Claustrophobia support/comfort noted for Open Air MRI
- Strong nurse and doctor communication and cleanliness/quietness reported for Christus Ochsner Lake Area Hospital (HCAHPS-based)
- BBB accreditation/A+ rating reported for Christus Ochsner Southwest Imaging
Common complaints
- Poor office/customer service complaints at Radiology Associates of Southwest Louisiana
- Billing issues and repeated calls for a paid bill reported at Radiology Associates of Southwest Louisiana
- Overall low rating for Radiology Associates of Southwest Louisiana on Expected Healthcare (1.6)
In patients' words
"“Never been disappointed in the service they give. The staff is always kind, considerate and rarely ever have to wait more than a few minutes for your appointment.”"
— Birdeye review excerpt for Open Air Mri of Lake Charles"“Messed up my bill and continue to call me about a bill that was paid.”"
— Birdeye review excerpt for Radiology Associates of Southwest Louisiana"“very poor customer service. unable to leave messages on phone. does not return calls.”"
— Birdeye review excerpt for Radiology Associates of Southwest Louisiana"“Radiology Associates of Southwest Louisiana - 1.6 (5 reviews)”"
— Expected Healthcare listing snippet for Radiology Associates of Southwest LouisianaMore clinics in Lake Charles
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