Therapy, Counseling & Psychiatry Services for Adults ...
Behavioral Health • Lake Charles, LA
Ratings by platform
- Birdeye (Lake Area Psychiatry): 3.6 out of 5 stars (27 reviews) (27 reviews)
- Birdeye (Psychiatric Center - permanently closed): 3.5 out of 5 stars (11 reviews) (11 reviews)
- Healthgrades (Michelle Dyer, APRN): 4.1 out of 5 stars (9 reviews) (9 reviews)
- Healthgrades (Iva Conde, MSN): 5.0 out of 5 stars (5 reviews) (5 reviews)
- Healthgrades (Dr. David Buttross III, MD): 3.2 out of 5 stars (9 reviews) (9 reviews)
What patients say
Patients praise
- Providers described as compassionate, attentive, and knowledgeable
- Patients reporting significant improvement in quality of life and mental health stability
- Appreciation for telehealth options and convenience
- Staff reported as helpful and friendly at certain locations
Common complaints
- Reports of office staff being rude or unprofessional
- Issues with billing, insurance, and scheduling (e.g., missed appointments, deposit policies)
- Complaints about poor communication or inability to reach providers
- Allegations of medication management issues and lack of attentiveness
In patients' words
"She genuinely cares about my mental health and well being... Very attentive and positive provider. Short wait time. Friendly and helpful office staff."
— Tebra (Jacqueline Taylor, APRN)"Psychiatrist, Dr. Latonya Woods, refused to refill my medications (or all of them) on multiple occasions... I was out of medication for months. Horrible practice."
— Birdeye (Lake Area Psychiatry)"I’ve seen two ex-psych psych practitioners in Lake Charles who ignored me and thought that they “knew it all” and both women didn’t listen to me... I thank God for Cain for recognizing that there was a problem and for listening to my concerns."
— LocalityBiz (Mental Connections of SW LLC)"Carly and Ray(owner) - both lack professionalism, will avoid replying to call back and messages left... Please consider this your warning…"
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