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General Surgery at Queen's North Hawai'i Community Hospital

General SurgeryLaie, HI

★★★★★4.6/514 reviews across 2 platforms

Ratings by platform

  • US News & World Report: 5/5 for General Surgery (US News)
  • Vivian Health: 4.6/5 (14 reviews)

What patients say

Patients praise

  • Friendly, helpful, and compassionate staff members
  • Efficient surgical check-in and intake processes
  • Effective and timely post-operative care and support

Common complaints

  • Staffing shortages and concerns regarding nurse-to-patient ratios
  • Complaints regarding billing and high costs for medical procedures
  • Instances of perceived medical incompetence or misdiagnosis in the emergency department
  • Difficulties with administrative processes and communication

In patients' words

"Check in for surgery was smooth... Nurse Dana was super sweet and helped with any anxieties that I had... Overall a very good experience and friendly staff everywhere."

MyHospitalNow patient testimonial

"This ED Department is not competent... The nurse refused to give me my test results... I'd never been to an ER. All in all, it was an awful experience."

Online review of QNHCH emergency department

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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