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Adventist Health Castle

Gastroenterology • Laie, HI

What patients say

Patients praise

  • Providers are described as attentive, caring, and professional
  • Patients appreciate having high-quality medical and dental services close to home in Laie
  • Providers are noted for good bedside manners, effective listening, and clear communication
  • Convenience and accessibility of services in the community

Common complaints

  • Some patients felt overlooked or that their needs were not a priority (at the main medical center level)
  • Individual negative experiences exist, such as one patient advising others to drive to Honolulu for care

In patients' words

"John Murray is very efficient, family oriented, caring, detailed, awesome bedside manners, gets to the source."

— Patient review of John P. Murray, FNP

"She took the time to listen, to view my case prior notes and made adjustments as needed. I felt treated with respect and patience."

— Patient review of Dr. Joyce A. Pritchard, MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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