Primary and Specialty Care: Adventist Health Castle
Clinical Medical Laboratory • Laie, HI
Ratings by platform
- Adventist Health Provider Portal (John P. Murray, FNP): 5.0 out of 5 stars (based on 164 ratings) (30 reviews)
- Yelp: 3.4 out of 5 stars (150 reviews)
- Google (aggregated via Rehab.com): 4.67 out of 5 stars (3,749 reviews)
- Birdeye (Adventist Health Castle Urgent Care): 4.6 out of 5 stars (949 reviews)
What patients say
Patients praise
- Providers described as professional, efficient, and caring
- Appreciation for friendly and helpful administrative and intake staff
- Staff praised for active listening and patient-centered communication
- Efficiency in identifying and addressing medical issues in urgent care settings
Common complaints
- Perceived dismissive or neglectful behavior in the emergency department
- Reports of long wait times for medical imaging results
- Concerns regarding staff judgment or stereotyping of patients
- Suggestions to seek care in larger urban centers for better experiences
In patients' words
"John has always been one of the best providers in Laie; he always listens to his patients."
— Adventist Health Patient Portal (John P. Murray, FNP)"I am not sure why the ball was dropped, but it was. Dropped, ignored and dismissed."
— Patient review regarding emergency servicesMore clinics in Laie
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