Diagnostic Laboratory Services, Inc. | Medical Lab : Hawaii ...
Clinical Medical Laboratory • Laie, HI
Ratings by platform
- Yelp (Mililani): 3.5 out of 5 stars (30 reviews)
- Yahoo Local/MapQuest (Honolulu): 4.5 out of 5 stars (36 reviews)
- ComplaintsBoard: 1.0 out of 5 stars (2 reviews and 2 complaints)
What patients say
Patients praise
- Efficient and quick service at some locations, especially early morning visits
- Competent phlebotomists who successfully perform difficult blood draws on the first try
- Helpful and kind staff reported by several patients
- Clean and accessible facilities
Common complaints
- Billing issues and disorganized statements
- Long wait times and slow service at some locations
- Unprofessional or rude staff behavior reported by some patients
- Painful or repeated attempts during blood draws
In patients' words
"I went early 6:30 on a Friday morning, waited 5 minutes and was in. Fastest time ever for blood work. The technician was so sweet, didn't feel a thing. Overall a great experience."
— Yahoo Local (Honolulu)"I was told upon my arrival... that I could not get the test done... I was then approached by a guy with a heavy accent... and he was SO MEAN TO ME. I left crying."
— LocalityBiz (Kaneohe)"The account ID keeps changing and the collection letter doesn't even tell me what I owe for... When I try to ask questions about it, they make me sign up for some fancy email account. It's all a big headache."
— ComplaintsBoardMore clinics in Laie
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