Heart Care Locations - The Queen's Health Systems
Cardiology • Laie, HI
Ratings by platform
- WebMD (Dr. Kahealani Rivera, Cardiologist): 4.0 average (4 out of 5) (4 ratings; 2 reviews shown)
- Vivian Health (The Queen's Medical Center): 3.8 rating (30 reviews (shown as 30 reviews total))
What patients say
Patients praise
- Positive patient experiences with cardiology staff who listen and provide thorough care (specific provider testimonial)
- Technology/procedures described as helping heart patients (cardiac device/TAVR/ECMO testimonials)
Common complaints
- Reports of rude/uncompassionate behavior and not listening by a cardiologist (WebMD review)
- Operational/patient-experience complaints about appointment system/communication and front-desk/check-in processes (non-cardiology but patient-care experience)
- Billing disputes reported in news coverage (Kaiser lawsuit over unfair billing practices)
In patients' words
""Dr. Rivera is RUDE! She talks down to her patients, doesn't listen, isn't compassionate or understanding.""
— WebMD review for Dr. Kahealani Rivera""I was very happy with the cardiology treatment I received from dr Rivera... She listened and I could tell she genuinely wanted to help get to the bottom of my health issues.""
— WebMD review for Dr. Kahealani Rivera""Queen’s technology keeps my heart beating strong.""
— The Queen's Health Systems patient story (Alisha S.)""Our Queen’s Heart multi-disciplinary team of specialists..." (testimonial describing saving a patient and regaining heart function)"
— The Queen's Health Systems: Queen’s Heart Team TestimonialMore clinics in Laie
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