Primary Care - Doctors & Physicians - MemorialCare
Primary Care • Laguna Beach, CA
Ratings by platform
- Yelp: 3.6/5 stars (93 reviews (Saddleback Medical Center location))
- Zocdoc: 4.93/5 stars (43 reviews (Dr. Kristine S. Arthur))
- Vitals: Scores ranging from 4.2 to 4.9/5 stars for various individual providers (Varies by provider)
What patients say
Patients praise
- Highly regarded for professional, compassionate, and attentive care
- Positive feedback regarding thoroughness and effective communication by physicians
- Convenient access to online patient portals (MyChart) and efficient appointment scheduling noted by some patients
- Strong doctor-patient rapport and personalized attention reported by many patients
Common complaints
- Some patients have reported experiences involving rushed or impersonal interactions with certain providers
- Occasional complaints regarding administrative processes or unhelpful communication in some specific clinic instances
In patients' words
"I am very pleased with the care I received from the entire staff and Dr. I always feel taken care of in the most professional and compassionate way."
— Zocdoc Review"Peters as my OB while I was pregnant and she is calm, interested, and listens attentively to questions/concerns."
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