Laguna Beach Community Clinic - CalOptima
Primary Care • Laguna Beach, CA
Ratings by platform
- Apple Maps: 2.8/5 (56)
- WebMD Care (for Dr. Thomas Bent): 5/5 (6)
What patients say
Patients praise
- high quality of care for specialized conditions like diabetes
- knowledgeable medical staff
- doctors who explain conditions and treatments well
- staff described as friendly by some patients
Common complaints
- poor staff empathy
- administrative errors regarding referrals and names
- frustration with lack of communication or feeling dismissed regarding medical concerns
- billing transparency concerns
In patients' words
"Staff sent refer to me with a different name. I took to Doctor who thought it was funny. Staff to nurse and Doctor don't have any empathy."
— Apple Maps review"The Clinic is wonderful. They take such good care of me!"
— Patient testimonial"This is the best clinic in LB. The staff is Knowledgeable and friendly and they are great with communication!"
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