Unity Immediate Care Center
Urgent Care • Lafayette, IN
Ratings by platform
- Birdeye: 3.6 out of 5 stars (97 reviews)
- Solv Health: 4.2 out of 5 stars (Not explicitly stated (average based on aggregated patient profiles))
- Google: 3.5 out of 5 stars (56 reviews)
What patients say
Patients praise
- Professional and attentive medical staff/doctors
- Efficient care, particularly during less busy periods
- Compassionate treatment of children and families
- Clean and accessible facility
Common complaints
- Inconsistent staff professionalism (reports of rude or unhelpful receptionists)
- Fluctuating or long wait times during busy periods
- Concerns regarding administrative aspects and communication during high patient volumes
- Specific complaints about facility maintenance and insurance-based patient acceptance policies
In patients' words
"I just want to thank all the Drs, Nurses and staff members for all thier hard work and top notch listening skills, you take patient care to a whole other level."
— Birdeye User Review"Dr Ian Reed declined to take my daughter on as a new patient because we have Tricare health insurance and he said that he wouldn’t make as much money off of us. It’s all about the money."
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