IU Health Urgent Care - Lafayette
Urgent Care • Lafayette, IN
Ratings by platform
- Birdeye (aggregating Google reviews): 3.1 out of 5 stars (147 reviews)
- Birdeye (aggregating Google reviews): 3.3 out of 5 stars (283 reviews (for West Lafayette location))
What patients say
Patients praise
- Some reports of prompt service and minimal wait times
- Instances of efficient and life-saving care in urgent medical situations
- Compassionate and friendly interactions with specific nursing and front-desk staff noted by some patients
Common complaints
- Reports of rushed consultations and inadequate diagnostic thoroughness
- Complaints regarding poor communication from medical staff and administrators
- Occasional denials of service or redirecting patients to the ER for perceived trauma or timing issues
- Experiences of perceived arrogance from specific providers
In patients' words
"I came in after a fall with significant back and hip pain and felt extremely rushed throughout the visit. The provider barely looked at my X-rays before telling me nothing was broken... being brushed off like that is incredibly f..."
— Birdeye/Google review"Arrogant. Useless. Diagnose patients before they’re examined X-ray, etc. See him once you can probably bet to expect to have to return. Just be sure not to get him a second time."
— Birdeye/Google review (regarding a specific provider)"This is normally one of the best Urgent Cares in town to got to. But after what happened the other day I am not so sure... They denied him service saying that they would not be able to see everyone before 8pm and sent us home."
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