Lafayette Family Medicine - Unity Healthcare
Primary Care • Lafayette, IN
Ratings by platform
- Birdeye (for Lafayette Family Medicine): 3.9 out of 5 stars (28 reviews)
- ProviderSpark (for Unity Healthcare, LLC): 2.8 out of 5 stars (46 Google reviews)
- Yelp (for Unity Healthcare): 2.7 out of 5 stars (20 reviews)
- Birdeye (for Unity Immediate Care Center): 3.6 out of 5 stars (97 reviews)
What patients say
Patients praise
- friendly and polite staff in some instances
- attentive, caring, and professional medical approach reported by some patients
- accessibility for appointments and accommodating scheduling
- clean facilities noted by some reviewers
Common complaints
- poor communication and perceived lack of advocacy
- concerns regarding billing practices and insurance issues
- reports of unprofessional, condescending, or dismissive staff behavior
- dissatisfaction with provider turnover and perceived judgment based on insurance status
- complaints regarding facility maintenance and cleanliness
In patients' words
"I love how they care about your health and your wellbeing 🩵 also they will work you in if possible, not a month or two. But sooner than later 🩵 please check give them a call ! Never have I been taken care of by medical staff 🥰"
— Birdeye reviewer (Lafayette Family Medicine)"I would not recommend this office. I reached out about a simple medication refill and prior authorization, and instead of helping me, they responded by sending me a cancellation of care letter. I’ve felt dismissed rather than supported... It’s clear they judge you based on your insurance status."
— Birdeye reviewer (Lafayette Family Medicine)"If I could give this place 0 stars I would. I have been going to Unity all my life but I can safely say I will NEVER step foot in there again after today. The second I walked in the receptionist was incredibly condescending..."
— Yelp reviewer (Unity Healthcare)More clinics in Lafayette
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