IU Health Primary Care - Lafayette
Primary Care • Lafayette, IN
Ratings by platform
- IU Health Official Patient Experience Survey (Connected Care - Lafayette): 4.9 out of 5 stars (146 ratings)
- Birdeye (Arnett Physicians Internal Medicine): 4.7 out of 5 stars (50 reviews)
- IU Health Official Patient Experience Survey (Primary Care - McCarty Ln): 4.7 out of 5 stars (2,485 ratings)
- IU Health Official Patient Experience Survey (Primary Care - West Lafayette): 4.8 out of 5 stars (2,832 ratings)
What patients say
Patients praise
- attentive and thorough physicians who listen well and provide clear explanations
- friendly, professional, and helpful nursing and reception staff
- clean facilities with convenient amenities like large waiting areas and ample parking
Common complaints
- occasional administrative issues such as appointment cancellations or delays
- reports of unprofessional or rude staff behavior in some departments
- mixed patient experiences ranging from highly positive to severe dissatisfaction
In patients' words
"My doctor listened to me and everyone was nice and respectful"
— Birdeye review"Hospital staff is rude, inept and dismissive of patients family choosing to not keep them up to date on care."
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