IU Health Primary Care - Lafayette
Family Medicine • Lafayette, IN
Ratings by platform
- IU Health Official Website (Walter Scholer Dr): 4.8 out of 5 stars (3,105 ratings)
- IU Health Official Website (Greenbush St): 4.8 out of 5 stars (4,048 ratings)
- IU Health Official Website (Arnett Hospital): 4.7 out of 5 stars (1,352 ratings)
- IU Health Official Website (West Lafayette): 4.8 out of 5 stars (2,832 ratings)
What patients say
Patients praise
- Physicians described as attentive, thorough, and kind
- Staff (nurses/reception) often praised as helpful and professional
- Facility cleanliness and convenient amenities like parking
- Positive, long-standing relationships with specific primary care providers
Common complaints
- Administrative issues including appointment cancellations and delays
- Reports of unprofessional or rude staff behavior in some departments
- Communication lapses regarding patient care or family updates
- Inconsistent quality of care reported by some patients
In patients' words
"Patients frequently praise the attentive and thorough approach of physicians... who listen carefully and provide clear explanations."
— Wheree Reviews Summary"Hospital staff is rude, inept and dismissive of patients family choosing to not keep them up to date on care."
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