Franciscan Physician Network Family Medicine Ferry ...
Family Medicine • Lafayette, IN
Ratings by platform
- Franciscan Health Official Directory: 4.7 out of 5 (187 ratings)
What patients say
Patients praise
- Providers described as caring, attentive, and good listeners
- Staff praised for being professional, informative, and thorough
- Efforts made to schedule appointments in a timely manner
- Patients felt valued and comfortable during visits
Common complaints
- Perceived dismissal and lack of support from staff
- Reports of poor communication
- Concerns regarding provider turnover
- Some experiences perceived as arrogant or unprofessional demeanor by providers
- Frustrations regarding medical decisions and insurance issues
In patients' words
"Carlie is a wonderful person. She truly cares about her patience and takes the time to listen. She suggest things to try if necessary. I feel confident in having her for my family medicine."
— Franciscan Health Directory Review for Carlie Lynn Elston, FNP-C"Dr. Pletcher is the best! She listens and tries to come up with ideas to help. She is a wonderful down to earth person."
— Franciscan Health Directory Review for Dr. Brooke E. Pletcher, MD"I would not recommend this office. I reached out about a simple medication refill and prior authorization, and instead of helping me, they responded by sending me a cancellation of care letter. I’ve felt dismissed rather than supported..."
— Birdeye Review for Lafayette Family MedicineMore clinics in Lafayette
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