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Tailoring Medical Weight Loss to Your Body at Centralus Health's ...

Weight ManagementLackawanna, NY

★★★☆☆2.9/55 reviews across 1 platforms

Ratings by platform

  • Breakroom.cc (employer perspective): 5.7/10 (5 employees (employer review))

What patients say

Patients praise

  • Focus on sustainable weight loss with behavioral change and medical supervision
  • Comprehensive care team approach including dietitians and mental health professionals
  • Goal-oriented personalized care for health and wellness

Common complaints

  • Administrative layoffs and leadership changes occurred in late 2025 following the merger of Cayuga Health and Arnot Health
  • Staffing concerns and unionization efforts among nursing staff reported in late 2025
  • Challenges with appointment scheduling and streamlining the patient experience across multiple locations acknowledged by leadership

In patients' words

"The doctor took the time to explain my procedure, the risks, and the outcomes in terms I could understand."

Centralus Health Website Patient Testimonial

"Just because we've now come together — we're now under one umbrella — doesn't mean that we're integrated. We still have a lot of work to do, and we have a lot of things to do to make the patient experience what we really want it to be."

Robert Lawlis, CEO of Centralus Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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