Locations
Family Medicine • Lackawanna, NY
Ratings by platform
- Various review platforms (Birdeye, Mirador): Approximately 3.8 to 3.9 out of 5 stars (Varies by site (e.g., 46 reviews on Birdeye, 23 on Mirador))
- Medicare.gov: 3.8 out of 5 stars (Medicare.gov average) (Not specified for Medicare data)
What patients say
Patients praise
- Compassionate and dedicated nursing and therapy staff
- Effective coordination during difficult transitions, including COVID-19 pandemic response
- Clean and well-maintained facility environment
- Supportive and helpful marketing and admissions leadership
Common complaints
- Difficulty with phone communication and staff responsiveness
- Occasional delays in patient care and call button response times
- Concerns regarding staff behavior and communication protocols during busy periods
- Documented health deficiencies and substantiated complaints in historical records
In patients' words
"I can finally sleep at night knowing he is safe and well taken care of! ... The staff is great, they call me to always update me on his care."
— Lackawanna Health and Rehab Center family review"Too long before vall button is answered.patients sit in soiled briefs for long periods of time. Difficulty gating medication on any timely schedule."
— Lackawanna Health and Rehab Center review via SeniorAdvice.comMore clinics in Lackawanna
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