North Central Behavioral Health Systems
Mental Health • La Salle, IL
Ratings by platform
- Rehab.com: 2.42/5 (24)
- Yelp: 2.3/5 (3)
- Addiction Helpline America: 2.5/5 (22)
What patients say
Patients praise
- Facility accessibility and location convenience
- Perceived safety and comfort of the facility environment
- General satisfaction reported in institutional MHCA surveys
Common complaints
- Allegations of unprofessional or rude behavior by receptionists
- Dissatisfaction with billing, payee services, and management of funds
- Reports of poor communication or lack of contact from case managers
- Complaints about high turnover of counselors
- Allegations of discrimination and inadequate clinical support
- Negative experiences regarding substance use evaluations and treatment approach
In patients' words
"Before my first actual counseling appointment (after completed intake) I was dropped as a client and denied services based on discrimination of my autism disability..."
— Rehab.com"Ruined my life. They will be your payee and steal your money. They will say a case manager calls every month. Funny because no phone in years."
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