Dr. Ed Monroe, DDS - A Lifetime of Smiles
Dentistry • La Salle, IL
Ratings by platform
- WebMD: 5.0 out of 5.0 (based on 150 reviews) (150)
- Dental Insider: 8.2 out of 10 (based on "How Patients Feel" metric) (Not explicitly totaled, though "4" is listed next to patient reviews)
- USCompanies.net: 4/5 average based on 5 reviews (5)
What patients say
Patients praise
- Friendly and compassionate staff
- Painless or comfortable dental procedures
- Welcoming and clean office environment
- Efficient and accommodating service for dental emergencies
Common complaints
- Lack of clarity regarding insurance network participation and potential for unexpected charges
- Dissatisfaction with the cost of services relative to the perceived value
- Reports of negative experiences regarding dental outcomes (e.g., dissatisfaction with dentures)
- Concerns regarding the office's billing and debt collection practices
In patients' words
"Wonderful visit at A Lifetime of Smiles! The team was compassionate, the doctors were friendly and I felt no pain at all!"
— WebMD"Just make sure he is in your network before hand as they will not inform you. They are not in most network so they can charge any amount they wish."
— USCompanies.net"A lifetime of smiles will charge you thousands of dollars for an operation and it is not worth the time or money for their services. ... A lifetime of smiles will not care if the operation was faulty and will sue anyway..."
— Beautihost.com (republishing online review)"Although the facility is very nice and the staff is personable, my experience was horrible. After 7 months, 800 miles and $5,000.00, I am now stuck with a set of dentures that I hate."
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