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Sleep Medicine - La Crosse, Wis.

Sleep MedicineLa Crosse, WI

★★★★★4.7/5122 reviews across 3 platforms

Ratings by platform

  • Gundersen Health System (Dr. Alexander M. Villareal): 4.7 out of 5 (58 reviews)
  • Gundersen Health System (Michelle L. Bond): 4.9 out of 5 (19 reviews)
  • Gundersen Health System (Jacob L. Patty): 4.7 out of 5 (45 reviews)

What patients say

Patients praise

  • Compassionate and respectful clinical care from providers and nurses
  • Competent and efficient medical staff during consultations
  • Clear explanations of conditions and treatments by clinicians
  • High overall satisfaction ratings for individual providers (frequently 4.7-4.9 out of 5)

Common complaints

  • Long wait times for appointments and during visits
  • Communication issues regarding appointment types (video vs. in-person)
  • Difficulty with check-in/registration processes, including digital platforms
  • Frustrations with administrative, billing, and support staff interactions
  • Lack of clear communication when providers are running behind schedule

In patients' words

"My Doctor was very good with my care, but everything else was terrable."

Gundersen Health System Patient Review

"I wish all providers treated their patients with such compassion and respect !!! She was wonderful!!!!"

Gundersen Health System Patient Review

"The Nurse Provider and her supporting staff were excellent! The business associates were not. The reps ( Check in / out and Billing ). seemingly not interested in resolving the issues at hand."

Gundersen Health System Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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